Returns & Exchanges
We want you to love your hair results, but if a product isn't the right fit, we offer a hassle-free 30-day return policy for all our hair care essentials. Simply ensure items are in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Pack Your Items
Carefully place the products in their original packaging, ensuring they are securely sealed to prevent damage during transit.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing